Updated February 16, 2026
We are SLIMCLOUD B.V., doing business as “GUST-AI”, and also as “GUST Armada by SlimCloud” (“Company,” “we,” “us,” “our”, “GUST”, SlimCloud), a company registered in the Netherlands at Sarphatipark 45-3, Amsterdam, Noord Holland 1073CR (Chamber of Commerce number 81245084). Our VAT number is NL862013240B01.
These Master Subscription Terms (“Terms”) govern access to and use of the GUST services and platform (the “Services” and the “Platform”) provided by SLIMCLOUD B.V.
We operate the websites https://slimcloud.tech/ and https://gustai.app/ (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).
You can contact us by phone at +31682681326, email at info@slimcloud.net, or by mail to Sarphatipark 45-3, Amsterdam, Noord Holland 1073CR, Netherlands.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and SLIMCLOUD B.V., concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree with all of these Legal Terms, then you are expressly prohibited from using the Services and you must discontinue use immediately.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Services. If you are a minor, you must have your parent or guardian read and agree to these Legal Terms prior to you using the Services.
We recommend that you print a copy of these Legal Terms for your records.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are provided “AS IS” and “AS AVAILABLE”, and they are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).
Our Content and Marks are protected as applicable by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purpose only.
Subject to your compliance with these Legal Terms, including the “Prohibited Activities” section below, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and Services during the Subscription term solely for your personal, non-commercial use or internal business purposes.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: info@slimcloud.net.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Please review this section and the “Prohibited Activities” section carefully prior to using our Services to understand the rights you give us and the obligations you have when you post or upload any content through our Services.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services (“Contributions”). Any Submission that is publicly posted shall also be treated as a Contribution.
When you post Contributions, you grant us a license: By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt, and exploit your Contributions for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense the licenses granted in this section.
You are solely responsible for your Submissions and Contributions and expressly agree to reimburse us for losses that we may suffer because of your breach of this section, any third party’s intellectual property rights, or applicable law.
By using the Services, you represent and warrant that:
You acknowledge that Agents rely on probabilistic machine learning models and Output may contain errors, omissions, or inaccuracies. Output must be reviewed by qualified personnel before production use. SlimCloud does not guarantee that GUST’s Output will be error-free, secure, legally compliant, or suitable for any particular purpose.
You are responsible for reviewing and approving Output, configuring appropriate permissions, supervising automated workflows, and ensuring compliance with internal policies.
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
We accept multiple payment methods, which may vary depending on your location. Available payment methods will be presented to you during checkout.
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in Euros.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. Failure to pay may result in suspension.
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
Fees are based on subscription tier, usage volume, seats, token treatment and consumption, Enterprise agreements, and other applicable considerations as circumstances require.
Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle is monthly.
We may offer a free trial of up to 30 days to new users who register for the Services. The length of the free trial may vary and will be presented at the time of registration. At the end of the free trial, the account will be charged according to the user’s selected subscription unless the subscription is cancelled before the trial period ends.
All purchases are non-refundable unless required by law. You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at info@slimcloud.net.
We may, from time to time or upon renewal, make changes to our fees and will communicate any price changes to you in accordance with applicable law.
We may include software for use in connection with our Services. If such software is accompanied by an end user license agreement (“EULA”), the terms of the EULA will govern your use of the software. If such software is not accompanied by a EULA, then we grant to you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our Services and in accordance with these Legal Terms.
Any software and any related documentation is provided “AS IS” and “AS AVAILABLE” without warranty of any kind, either express or implied.
You may not access the Platform or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us. We may suspend access for violations.
The Services may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including text, writings, video, audio, photographs, graphics, comments, suggestions, personal information, or other material (collectively, “Contributions”). Contributions may be viewable by other users and through third-party websites.
When you create or make available any Contributions, you represent and warrant that your Contributions do not infringe third-party rights, are not false or misleading, are not unlawful or offensive, and do not violate these Legal Terms or applicable law.
By posting your Contributions to any part of the Services, you automatically grant to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, archive, store, publicly perform, publicly display, reformat, translate, transmit, excerpt, and distribute such Contributions for any purpose.
We do not assert any ownership over your Contributions. You retain full ownership of your Contributions and any intellectual property rights associated with them.
We may provide areas on the Services to leave reviews or ratings. When posting a review, you must comply with the criteria set out in these Legal Terms, including accuracy, lawful conduct, and avoidance of abusive, misleading, or discriminatory content.
The Services may contain links to third-party websites and content. Such third-party websites and content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for them.
The Platform may integrate with third-party systems such as IDEs, repositories, CI/CD systems, and messaging platforms. SlimCloud is not responsible for third-party outages, API changes, data loss caused by third-party systems, or security failures outside SlimCloud’s infrastructure.
We reserve the right, but not the obligation, to monitor the Services for violations of these Legal Terms and to take appropriate legal action where necessary.
SlimCloud implements commercially reasonable technical and organizational safeguards, including access controls, logical data separation, logging and audit mechanisms, and encryption in transit (and at rest where applicable).
You remain responsible for access credential management, internal role permissions, endpoint security, and all data uploaded or generated in the Platform, including its security, classification, and retention.
We care about data privacy and security. Please review our Privacy Policy: https://slimcloud.tech/privacy/. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below.
These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services for any reason, including for breach of these Legal Terms or applicable law.
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We do not guarantee the Services will be available at all times and may experience interruptions, delays, or errors.
These Legal Terms are governed by and interpreted following the laws of the Netherlands. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country of residence.
Any dispute arising from the relationships between the parties to these Legal Terms shall be determined by one arbitrator in accordance with the Arbitration and Internal Rules of the European Court of Arbitration. The seat of arbitration shall be Amsterdam, Netherlands. The language of the proceedings shall be English or Dutch. Applicable substantive law shall be the law of the Netherlands.
Any arbitration shall be limited to the dispute between the parties individually. To the fullest extent permitted by law, no arbitration shall be joined with any other proceeding and no dispute shall be arbitrated on a class-action basis.
The following disputes are not subject to binding arbitration: disputes concerning intellectual property rights, allegations of theft, piracy, invasion of privacy, unauthorized use, and claims for injunctive relief.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER SHALL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE THREE (3) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your use of the Services, your Contributions, your breach of these Legal Terms, or your violation of any third-party rights or applicable law.
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. You retain all ownership rights and are solely responsible for all data that you generate, transmit, or that relates to any activity you have undertaken using the Services. You grant SlimCloud a limited license to process this data to provide the platform, maintain system functionality, ensure security, and provide support.
Visiting the Platform and using the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. If any provision is determined to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.
For any comments or complaints about the Services or to receive further information regarding use of the Services:
SLIMCLOUD B.V.
Sarphatipark 45-3
Amsterdam, Noord Holland 1073CR
Netherlands
Phone: +31682681326
Email: info@slimcloud.net
Copyright © SlimCloud BV 2025. All Rights Reserved.
