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Privacy Policy

Updated February 2026

We are SLIMCLOUD B.V., doing business as "GUST-AI", and also as "GUST Armada by SlimCloud" ("Company," "we," "us," "our", "GUST", SlimCloud), a company registered in the Netherlands at Sarphatipark 45-3, Amsterdam, Noord Holland 1073CR (Chamber of Commerce number 81245084). Our VAT number is NL862013240B01.

We operate the websites https://slimcloud.tech/ and https://gustai.app/ (the "Site"), as well as any other related products and services that refer or link to this Privacy Policy (the "Policy") (collectively, the "Services").

This Privacy Policy describes how we collect, use, disclose, and safeguard personal data when you use our websites and the GUST platform.

You can contact us by phone at +31682681326, email at info@slimcloud.net, or by mail to Sarphatipark 45-3, Amsterdam, Noord Holland 1073CR, Netherlands.

1. Introduction

This Privacy Policy explains how SlimCloud collects, uses, stores, and protects personal data when you use our Services.

It applies to visitors of our websites, customers using the GUST platform, and individuals interacting with SlimCloud for sales, marketing, or support.

2. Consent

By using our website and Services, you consent to this Privacy Policy and agree to its terms.

3. Roles Under GDPR

Depending on the context, SlimCloud acts either as a Data Controller or Data Processor.

Controller Role

We act as controller when processing personal data relating to:

  • Website visitors
  • Account registration
  • Billing and payments
  • Sales communication
  • Marketing activities
  • Recruitment

Processor Role

We act as processor when customers use the GUST platform to process personal data inside:

  • Scopes
  • Agents
  • Structured memory containers
  • Workflow outputs
  • Logs and operational records

In these cases we process data only on behalf of customers under our Data Processing Addendum.

4. Information We Collect

Website Data

When you visit our websites we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Usage analytics
  • Cookies

Account and Platform Data

When you create an account or use the platform we may collect:

  • Name
  • Email address
  • Organization
  • Role information
  • Address
  • Telephone number
  • Login credentials
  • Usage logs
  • Audit data

Customer Data

Customers may upload data into the platform including:

  • Documents
  • Code repositories
  • Project management data
  • Support tickets
  • Chat logs
  • Operational logs
  • Structured memory stored within Scopes

SlimCloud does not control what data customers upload.

5. How We Use Information

We may use collected information to:

  • Provide and operate the Services
  • Improve and maintain the platform
  • Provide customer support
  • Communicate with users
  • Send service notifications
  • Prevent fraud and abuse
  • Ensure security and compliance

6. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Performance of a contract
  • Legitimate business interests
  • Legal obligations
  • User consent where required

7. Data Retention

We retain personal data only as long as necessary to provide Services and comply with legal obligations.

Customer data within the platform is retained according to customer configuration and contractual agreements.

8. Data Sharing

We may share data with trusted service providers who assist in operating our Services, including:

  • Cloud infrastructure providers
  • Hosting providers
  • Monitoring and logging providers
  • Payment processors

All service providers are required to comply with applicable data protection laws.

9. International Data Transfers

Where personal data is transferred outside the European Economic Area, we rely on legally approved transfer mechanisms such as Standard Contractual Clauses.

10. Security Measures

SlimCloud implements appropriate technical and organizational safeguards including:

  • Encryption in transit
  • Encryption at rest where applicable
  • Role-based access control
  • Logical data separation
  • Monitoring and audit logs
  • Secure cloud infrastructure

No system is completely secure and users share responsibility for protecting their accounts.

11. Your Data Protection Rights

Under GDPR you may have rights including:

  • Access to personal data
  • Correction of inaccurate data
  • Deletion of data
  • Restriction of processing
  • Data portability
  • Objection to processing

Requests can be submitted via info@slimcloud.net.

12. Cookies

We use cookies to store information about visitor preferences and optimize user experience. See our Cookie Policy for details.

You may disable cookies through your browser settings.

13. Children's Information

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised update date.

15. Contact Us

If you have questions about this Privacy Policy you can contact us:

SLIMCLOUD B.V.
Sarphatipark 45-3
1073CR Amsterdam
Netherlands

Phone: +31682681326
Email: info@slimcloud.net